The Co-operative Food - Andover

Mark L.

The Co-operative Food Picket Twenty is a great place to get your groceries. The staff are friendly and helpful, and the store is always clean and well-stocked. I would highly recommend it to anyone in the area.

Here are some of the things I like about the store:

* The staff are friendly and helpful. They are always willing to answer questions and help you find what you need.
* The store is always clean and well-stocked. There is a wide variety of products to choose from, and the shelves are always full.
* The prices are reasonable. I have found that the Co-operative Food Picket Twenty is a great place to get good quality food at a good price.

Overall, I would highly recommend the Co-operative Food Picket Twenty to anyone in the area. It is a great place to get your groceries, and the staff are friendly and helpful.

Paul B.

Great staff, quick service and always clean and tidy. Theres also a Hermes return point and amazon lockers for amazon returns. No cash point as yet, but cashback available

AnhNgoc N.

Bad. Don't come here people. The staff is always arrogant, the food is always lacking and unsatisfactory. When I came here today, the male employee, after politely asking 3 times if there was tofu here, he pointed straight at dog food? Oh 'damn' . I don't judge all the staff here but please fire or take action against such lousy and rude staff! If I could rate '0 stars' I would rate this place!

David B.

Went to Co-op at Picket Twenty after a dog walk today round 10 am. The dog tie-up area was filthy. Old hot dog, chocolate, jelly baby, and half eaten Popsicle and bits of trash. I kicked everything out of reach of my dog and went inside for my shop. I told an employee "sorry to be a pain but it might be worth taking a broom to the area" and she shrugged me off with "ok". Went to a different part of the store but could hear everything because it's a small store. One of the employees said "maybe you shouldn't bring your dog to the store". THEN WHY DO YOU HAVE A DOG TIE-UP AREA. Maybe instead of degrading me for not wanting my dog to get sick you should do your job and sweep a 2 square foot area, maybe it looks good to take a bit of pride in your work

ANH D. N.

The staff behaves very uncivilized! When I called the staff for help, the staff ignored me and had to call a third time before answering me. When I asked where the tofu was, the staff immediately pointed to the dog food and then turned away. I felt very disrespected and I will never come back here.

Andy

Store now frequently being closed early due to what would seem to be ongoing severe staff shortages, with the shutters sometimes coming down four or five hours early. At the time of typing this the opening hours on google maps still show 0700-2200 daily, Even on days when the store closes early, Which is thoroughly misleading. Whenever in future the store needs to close earlier than usual, Please update the opening times.

With regards to stock the soft/still drinks section has frequently got many items that are out of stock (Depot staff shortages perhaps). Other items such as milk and some frozen goods can often be out of stock or just not filled up by staff.

Tills and front of store areas (The A Zone) are frequently unmanned which would let any potential thief think that christmas had come early.

David T.

A reasonable local shop which generally has most things. But it's let down inconsistent staffing, technical glitches and increasingly frequent closures. Some staff are great, but sometimes tills are left unstaffed and some staff actively avoid customers or ask intrusive questions - better management is needed. Most of the time transactions are smooth, but sometimes tills and self service machines don't work properly - which means that card payments can't always be processed. Recently there have been a number of closures at random times - which means that customers can't always buy the things the want or need. Things need to get better.

Lucie C.

Great Shop and very easy to get to with ample parking. I often go in the evening to drop off/ collect Everi parcels.
Be great if they added a bell to the desk and I always have to go and find someone for assistance as low staff at night.