Ana Wiz Ltd - Addlestone

Emma H.

Great Fleeces from Pet Wiz, ideal for my 2 spaniels they love to get dirty and these have been a life saver in keeping them clean and dry. I had an issue with one fleece but it was promptly sorted and replaced with another. Will be buying again.

Sonia R.

Complete life saver of a product. I went from a manual pump taking an hour, to 10 minutes with the Spectra (Synergy Gold Dual version). Pumping has gone down from spending 8 hours a day on it to just over an hour - I have my life back.

I emailed customer service to desperately request the shipping came as early as possible because I paid for the 1-3 day option, and they immediately replied and within 24 hours it was with me and my sanity was restored. Fantastic experience!!!

Cannot recommend purchasing this enough.

Clive F.

Really good product (dog brush). It was sent by Evri but it never arrived. I contacted Julia and a replacement was sent immediately and arrived 24 hours later.....the original one never did turn up. Delighted by prompt response and Mavin ( our rescue dog ) assures me it is a perfect brush!

Laura

Love my dual compact pump. I ordered it in February when my baby was due but didn't actually use it until May.
Unfortunately this meant I missed that one of the buttons didn't work. On alerting customer services to this, I received a prompt service and my unit was replaced without quibble. I was also offered a temporary replacement pump while I waited for my pump to be sent back and replaced. Though this wasn't needed, it was appreciated.

R

Excellent customer service, I had a problem with a dog fleece that had torn, customer services responded very quickly and offered to send out a replacement immediately! Highly recommend.

Nyala A.

I love absolutely everything about this pump!! I have tried 3 pumps before this one, YES 3 pumps and nothing can beat Spectra pumps. I have got the S1 pump and not only is it portable/lightweight which means I can carry around with me whilst cooking or cleaning or even feeding my boy, the parts itself take seconds to assemble which means when I need to pump I just assemble it all together and off we go. This pump has literally saved my breastfeeding journey because I was ready to give up. Other pumps gave me clogged ducts and not enough milk was coming out but my spectra pump completely empties me in less than 10 minutes. I'm a first time mum and would highly recommend this. Thank you to the customer service team as well who answered my questions very quickly. I highly recommend purchasing the pumping bra too as the S1 pump is portable so it's super convenient.

Thank you Spectra for saving my breastfeeding journey. I was so close to giving up till someone recommended Spectra to me and I'm so glad they did.

Daniella

I ordered a breast pump and ended up having to return it. Yet the customer service team was very responsive and extremely helpful in getting it done, and recommending where I could buy the pump locally as well (without me even asking). Very happy with their customer service.

Sophie L. R.

I had an issue with my Spectra S1 PLUS - which had an internal issue and wasn't working correctly. After months of trying to make it work, contacting SPECTRA, and Amazon, I finally couldn't anymore, decreased supply, anxiety with pumping, and discomfort due to having to use high suction to get even a seal on the breast, I decided to contact Ana Wiz directly - resulting in me speaking with Julia.

I couldn't even begin to describe how amazing my experience was with her, just from a simple telephone conversation and how fast, professional and caring she was on the situation. She shipped me a brand new pump out THE NEXT DAY. I showed her a video of the malfunctioned machine and she instantly called me back, stating a new pump would be on the way, and my old one would be exchanged. Even with this happening all in the later afternoon, it arrived by 9am and was ready for my morning pump session!

Thank you Julia, personally! You've saved my breastfeeding journey!