Austins Department Store - Newton Abbot

Overview of Austins Department Store

Nestled at Address: 6-8 Courtenay St, Newton Abbot TQ12 2DU, United Kingdom, Austins Department Store stands as a cherished institution in the local shopping scene. With a phone number Phone: +44 1626 333444 readily available, shoppers can easily reach out for inquiries or assistance. For those interested in delving deeper into the offerings and services, their official website austins-uk.com is a treasure trove of information waiting to be explored.

Specialties and Services

As a department store, Austins offers a wide array of products under one roof, catering to customers seeking everything from clothing to home goods. The store's commitment to customer service is evident in its delivery options, including same-day delivery, ensuring convenience for busy shoppers. Accessibility is another area where Austins excels, with a wheelchair-accessible entrance, toilet, and car park, making the shopping experience inclusive for everyone. Additionally, visitors can enjoy Wi-Fi, a modern touch that enhances the comfort of their visit.

Customer Experience and Reviews

The customer experience at Austins is highlighted by glowing reviews on Google My Business, with a remarkable average rating of 4.5/5 based on 898 reviews. One memorable review describes a delightful high tea experience, with the staff being "polite, smiley, and very attentive," providing a "wonderful" selection of food and drink presented with elegance. Such testimonials speak volumes about the store's dedication to offering not just products but an experience that delights the senses and warms the heart.

Recommendation

For anyone looking to shop in a welcoming environment that prides itself on excellent service and a broad selection of goods, Austins Department Store is highly recommended. Whether you're planning a special occasion or simply need to pick up a few essentials, the store's focus on customer satisfaction and accessibility makes it a standout choice. To fully immerse yourself in what Austins has to offer, we encourage you to visit their website austins-uk.com or give them a call at 1626333444. Don't miss out on the opportunity to experience the quintessential British department store shopping experience for yourself.

👍 Reviews of Austins Department Store

Brian Y.

5/5

I was treated today for a high tea for my birthday.
There was three of us and the whole experience was wonderful. The staff were all polite smiley and very attentive. A lovely selection of sandwiches, scones clotted cream and little fancies we all on offer. The tea we order with it was of a great quality served in silver plated pots with extra hot water a lovely touch.
Thank you again to all you lovely girls who even sang Happy Birthday to be me.
Will definitely strongly recommend.5*

Saranne H.

3/5

Visited the cafe for lunch while on a day trip. Felt very rushed and uncomfortable. They obviously needed tables and took my plate as soon as I'd put my fork down. Menu board was inaccurate and I heard a poor lady questioning the flavour of her soup as it was different to what was advertised as soup of the day. I'd been told there was a change. She obviously hadn't and nobody had bothered to update the board. I didn't stay to look around the store as the overwhelming smell of perfume was irritating my airways so I left quite promptly (once I'd worked out how to get out as one exit was closed off).

lisa K.

3/5

The store is amazing would give 5 stars, had a visit to the cafe for the first time, had the home made soup leek and potato soup, but unfortunately very watery and tasteless, friend said the same with her soup. It was so bad I left it, advised staff who were lovely and friendly, compensated with a latte, but I came for lunch so very disappointed...

Graham

5/5

Very clean, great food and tea, we had jackets and toasted sandwiches, really good service, fair price, thanks to all staff. Easy 5 star review.

Roger T.

5/5

We are so lucky in this town to have such an up market, dependable and excellently supplied department store. A wonderful selection of everything imaginable in several different buildings. Staff are lovely and polite and some smell just superb. The cafe is a popular location, being well laid out, efficient and clean. Good seating and no feeling of being rushed. Wholly recommend a visit.

Paul B.

5/5

Popped into Austin’s for a nice reviving cup of tea and a quick sandwich to share.
Lovely Lisa brought us separate plates and even went back to get cutlery that I had forgotten to pick up.
It was a real pleasure to interact with someone who doesn’t just grunt at you and make no eye contact.
Thank you .

David K.

4/5

Lovely coffee shop with great choice of food.However,to charge an extra 25p for decaf is ridiculous.Ten years ago this use to happen because decaf coffee was more expensive to buy.Now there is no difference.

Adam D.

5/5

I took my fiance to Austins today to get some perfume. She didn't really know what she wanted, but it was a treat so we took our time looking around. The staff member we talked to was excellent and knew the products very well. My partner decided to go with Dior's J'adore, which we're both very happy with. I highly recommend this shop if you're looking for perfume or aftershave; they stock a huge selection and have very knowledgeable staff 🙂