CUSTOM ACRYLICS LTD - Liverpool

Amanda H.

Really great service and experience with this company. Really fast turnaround and the lettering came in a ready made template that was like a jigsaw piece that slotted together to attached to your chosen backboard, pretty fool proof. Highly recommended and I will definitely be using them again for internal signage in the future. Well done and thank you!

Negin R.

Terrible Product Quality and Customer Service – Avoid at All Costs

I strongly advise against purchasing anything from this sign shop if you value quality and professionalism. We were advised over the phone to buy a 3D sign, even though we initially expressed a preference for a simple adhesive sign. Their representative insisted that the 3D sign was the best option for our needs, and we took their advice in good faith.

When the sign arrived, we were shocked by the poor quality. The materials were thin, fragile, and clearly not suitable for a storefront. In fact, two of the letters were already broken upon arrival. This was extremely disappointing, especially as we were about to open our shop.

Over the years, I’ve worked with many sign companies, and all have been willing to make things right in case of any issues. Not this company. Their response was not only dismissive but also rude and accusatory. They claimed we were responsible for the damage and refused to take any accountability, even accusing us of breaking the sign ourselves.

After multiple conversations, they grudgingly offered to replace only the two broken letters, which did nothing to address the overall quality issues or our inability to use such a fragile product for our business. We even asked if we could return the 3D sign and purchase an adhesive option instead, but they outright refused, telling us to “do whatever you want.”

This company does not stand by its products, nor does it provide any real customer support. Their signs are flimsy, break with the slightest touch, and come with zero accountability from the company.

Victoria H.

I needed a fast, efficient service for a new shop opening and Signworks (NW) really delivered that for me! Their communication throughout and follow up was excellent, even sending me videos of my signage in production.

I am really happy with the results and will not hesitate to use this company again and wouldn’t hesitate to recommend them.

Natalie W.

I recently purchased a shop sign, window film, uniform embroidery and had posters printed, all for my new business. Matt was extremely helpful and supportive throughout and my experience has been nothing but a positive one. I will continue to use Matt in the future and would recommend Custom Acrylics to anyone.

Phil W.

Matt was great sorting out the sign writing for my van. He created some design proposals and was able to offer a fast turnaround. As it was the van looked even better in real life than it did on the digital designs. Very happy to recommend Matt & Signworks

James D.

Fantastic experience with Matt! Answered all my queries and the end product was fantastic! Great flags for our charity golf day. Would recommend

Chris T.

I used signworks to produce some acrylic letters for my shop sign.
Very impressed with them from the ease of the Internet ordering to being kept informed at the various stages of production. Letters arrived quickly. Had full instructions with a template. Very easy to install. Looks fantastic.

gary M.

Excellent service, could not have been more helpful, and quality product.

Thank you