Earl Shilton Delivery Office - Leicester

Introduction

Located in the heart of Earl Shilton, Leicester, the Earl Shilton Delivery Office, operated by Royal Mail, is a vital hub for mailing and shipping services in the local community. This comprehensive guide will delve into the main services provided by the office, its strategic location and accessibility, unique features, practical information, and customer reviews.

Main Services

• Mail and Parcel Delivery: The primary service of the Earl Shilton Delivery Office is the delivery of mail and parcels to local residents and businesses. They ensure that letters, packets, and packages reach their destinations efficiently and securely.
• Special Delivery Services: Royal Mail offers special delivery services, such as Next Day Guaranteed, Next Day by 1pm, and Sunday Delivery. These services ensure that time-sensitive items reach their recipients quickly and on specific days.
• Mailbox Rental: The office provides mailbox rental services for businesses and individuals who require a permanent postal address. This service ensures that mail is securely stored and accessible.
• Online Services: Customers can utilize various online services offered by Royal Mail, such as managing redeliveries, tracking items, and purchasing postage online. These services can be accessed through the Royal Mail website or mobile app.
• Specialized Packaging Materials: The Earl Shilton Delivery Office stocks a range of packaging materials, such as boxes, tape, and bubble wrap, to help customers package their items safely for shipping.

Location and Access

The Earl Shilton Delivery Office is situated at 19 Oaks Way, Earl Shilton, Leicester LE9 7GY, United Kingdom. This strategic location places it close to the town center, making it easily accessible for both residents and businesses.

• Transportation: The office is conveniently located near several public transportation options. The nearest bus stops are 'Oaks Way' and 'Leicester Road,' served by lines 47 and 48. The closest train station, Hinckley Train Station, is approximately 2.5 miles away.
• Parking: The office has a dedicated customer parking area, ensuring that visitors have ample space to park their vehicles while conducting their business.
• Wheelchair Accessibility: The Earl Shilton Delivery Office is wheelchair-accessible, with a designated entrance for customers with mobility impairments.

Featured Characteristics

The Earl Shilton Delivery Office stands out with several unique features that enhance the customer experience.

• Self-Service Kiosks: The office is equipped with self-service kiosks that allow customers to weigh and pay for their parcels, print postage labels, and track their items quickly and efficiently.
• Personalized Stamps: Royal Mail offers a personalized stamp service, allowing customers to create custom stamps with their chosen design and text.
• Business Zone: The Earl Shilton Delivery Office has a dedicated business zone, providing business customers with access to specialized services, such as business account management and bespoke mailing solutions.

Practical Information

For customers' convenience, the Earl Shilton Delivery Office operates during the following hours:

• Monday to Friday: 7:30 AM - 6:00 PM
• Saturday: 8:30 AM - 1:00 PM
• Sunday: Closed

The office can be contacted via phone at 3457740740 or through the Royal Mail website (royalmail.com).

Customer Reviews

The Earl Shilton Delivery Office has received 63 reviews on Google My Business, with an average rating of 3.3/5. Customers have praised the office for its efficient services and helpful staff:

Positive Aspects from Reviews:

• Efficient Delivery: Many customers appreciate the punctual and reliable delivery services provided by the office, with some mentioning that their parcels arrive earlier than expected.
• Helpful Staff: Several customers have commended the helpful and friendly staff at the Earl Shilton Delivery Office, citing their professionalism and willingness to assist.
• Convenient Location: The office's strategic location near the town center has been praised by customers, with many finding it easily accessible.

However, some customers have raised concerns about limited parking space during peak hours and occasional delivery delays. Royal Mail continuously works to address these issues and improve the overall customer experience.

The Earl Shilton Delivery Office, with its comprehensive mailing and shipping services, convenient location, and commitment to customer satisfaction, plays a crucial role in serving the local community's postal needs. By offering a range of specialized services and prioritizing accessibility, the office ensures that it caters to the diverse requirements of its customers.

👍 Reviews of Earl Shilton Delivery Office

George H.

1/5

1 star review due to 2 hour opening window at a time where people are working. I work 8-5, how does it make sense to have a collection window of 8am-10am. Appalling.

R P.

1/5

One star due to 8 till 10am opening times. What good is that as everyone at work. It need to be 3 till 5pm so we have a chance to collect parcels. I get you don't want to work all day but at least be open when customers can come.Had the choice between delivery services. Wrong one ?

Nick B.

1/5

After a ‘missed’ delivery when there was someone to collect it, returned to this office. Only to find a small 2 hour window to pick up my parcel which can’t be done as I’m working at this time. Nice job Royal Mail

Samuel D.

1/5

Useless.

Only open between 8 and 10am when nobody apart from unemployed people can actually get there.

Rarely knock, always leave a card, never try to redeliver.

I always choose alternative carriers, and dread it when people send anything to me via RM.

Justin S.

4/5

Staff have generally been very helpful but not neccesarily what you would term friendly. Parking can be an issue depending on what time you visit. Its is however a parcel collection office so the service is perfectly acceptable.

Caz

1/5

Shilton is the only place I've lived where regular issue's arise with the post.

Every couple of months there is a least 1 problem with missing post.

Most recent being March 2022:

I received a text confirming that my item was sent on the 3rd, 1st class post, apparently delivered on the 4th, which I never received. A replacement was then sent out on the 14th, 2nd class, and I received it on the 16th with the bottom of the box open (item was in it however).

I've also had birthday cards go missing as well as parcels that I have personally posted parcels at the Premier store in town (This has happened twice in 7 years) and they have not been received by the recipient.

These issues really need to be looked into.

John R.

5/5

Post is usually pretty good but in my opinion the Royal Mail sorting office is unfit for purpose. With more properties being built each year mote pressure is put on the humble postman.

Scott B.

1/5

What is with these opening times? You book a parcel or whatever in online for tracked 24 and the only place local you can send it from is here but good luck dropping it off when they are nearly always closed or open for 1-2 hours a day! What the hell?