Hertz Car Hire - Taunton - Taunton Railway Station - Taunton

Hertz Car Hire - Taunton - Taunton Railway Station: Your Comprehensive Guide

Nestled in the heart of Somerset, Hertz Car Hire - Taunton - Taunton Railway Station offers a seamless car rental experience for both locals and tourists alike. Situated at Unit 2, Engineers Workshop, Station Approach North, Taunton TA1 1QP, United Kingdom, this branch is conveniently located to serve travelers arriving by train or those seeking a reliable set of wheels to explore the picturesque countryside.

Main Services

• Car Rental: Hertz offers a wide range of vehicles to suit every need, from compact cars for city driving to spacious SUVs and vans for family holidays or DIY moves. Their fleet includes popular makes such as Ford, Vauxhall, and Volkswagen, ensuring a smooth and comfortable ride.
• 24/7 Roadside Assistance: Hertz customers can enjoy peace of mind with their round-the-clock roadside assistance service. Whether you've got a flat tire, run out of fuel, or need a tow, help is just a phone call away.
• One Way Rentals: If you're planning a one-way trip, Hertz can accommodate you with their one-way rental service. Pick up your vehicle at Taunton Railway Station and drop it off at another Hertz location nationwide.
• Long-Term Rentals: For those who need a vehicle for an extended period, Hertz offers competitive long-term rental rates. Perfect for business travelers, students, or anyone looking to save on vehicle ownership costs.
• Extras and Add-ons: Enhance your rental experience with Hertz's range of extras and add-ons, including additional drivers, child seats, satellite navigation, and winter tires.

Location and Access

Hertz Car Hire - Taunton - Taunton Railway Station's location at Station Approach North makes it easily accessible for travelers arriving by train. The branch is just a short walk from Taunton Railway Station's main entrance, with clear signage guiding you to the Engineers Workshop where Hertz is situated. For those driving, free on-site parking is available for customers.

Nearby attractions include Taunton Castle, the Somerset County Cricket Club, and the beautiful Vivary Park, offering plenty to see and do once you've collected your rental car. The A38 and M5 motorway are both within easy reach, providing swift access to Exeter, Bristol, and other parts of the South West.

Featured Characteristics

• Wheelchair Accessibility: Hertz Taunton Railway Station is committed to providing a seamless rental experience for all customers. The branch and car park are both wheelchair accessible, ensuring easy access for everyone.
• Flexible Payment Options: Hertz accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments for added convenience.
• Loyalty Program: Hertz Gold Plus Rewards members enjoy a faster, easier rental process with access to special offers and discounts. Join the program for free and start reaping the benefits on your next rental.
• Green Collection: Hertz is committed to reducing its environmental impact, offering a range of fuel-efficient and low-emission vehicles in their Green Collection. Choose a car that's kinder to the planet without compromising on performance.

Practical Information

• Address: Unit 2, Engineers Workshop, Station Approach North, Taunton TA1 1QP, United Kingdom
• Phone: 1823240058
• Website: hertz.co.uk
• Opening Hours:
  • Monday - Friday: 08:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed

Positive Aspects from Customer Reviews

With an average rating of 4.1/5 from 52 Google My Business reviews, Hertz Car Hire - Taunton - Taunton Railway Station is clearly doing something right. Customers consistently praise the branch's excellent service, competitive prices, and friendly staff.

• Exceptional Service: Many customers highlight the outstanding service they receive from the Hertz team, with one reviewer noting, "Simon has been wonderful in helping me and my friends out in getting a car. Our trip would not have played out well without him! Best Hertz branch because of him 🙌🏼."
• Affordable Prices: Customers appreciate the competitive pricing at Hertz Taunton Railway Station, with one reviewer commenting, "Good prices and I absolutely love the car."
• Flexibility and Ease of Use: Hertz's flexibility in extending rental periods and offering convenient pick-up and drop-off locations is another aspect customers value, as seen in this review: "They did an extension no problem."

Hertz Car Hire - Taunton - Taunton Railway Station combines a convenient location, comprehensive range of vehicles, and exceptional customer service to deliver a top-notch car rental experience. Whether you're a local in need of a temporary vehicle or a visitor exploring the beauty of Somerset, this branch is an excellent choice for all your car rental needs.

👍 Reviews of Hertz Car Hire - Taunton - Taunton Railway Station

Crispin S.

5/5

What fantastic service – and good prices and I absolutely love the car, they did an extension no problem and the gentleman behind the counter is a superstar and extremely friendly and would not hesitate to recommend!

Joana L.

5/5

Simon has been wonderful in helping me and my friends out in getting a car. Our trip would not have played out well without him! Best Hertz branch because of him 🙌🏼

Yao Z.

5/5

I've had friends say thing about hertz and stories of bad experiences, but as all things one must try! And I wasn't disappointed. I've rented a family size car for a very good price, Simon explained everything of how the rental works from the beginning to the return, I'm very pleased with the service I've received! Will return for future holiday rentals 😁

Ger O.

5/5

Great customer service! It's so lovely to start a holiday with a happy smiley face, they even changed the car model to my preference on the day. They also sorted a major issue I had with Hertz online prior to my arrival. These guys are great, booking in and checking out was seamless!

Alba W.

5/5

Fantastic service and customer care, Simon was brilliant and couldn’t have been more kind and understanding. Convenient location for hire, just walk round the back of the train station, hired two vehicles and both did the job brilliantly. Highly recommend.

Rob

1/5

BEWARE..... at this Franchise location. .. Terrible experience

Returned car on time directly to the Hertz Manager (Simon) at Taunton branch, however after we left he delayed entering return details into system until over 1 hour 15 after we left. This then registered as late return incurring extra days rental and our 3 days rental was automatically charged at a very expensive rate (not the rate as previously booked) . Our £123 reservation was then charged at £402 with added dispute over fuel charge. We are very regular Hertz Gold members and have never encountered such poor service at a Hertz location

Ensure you get signed documentation for full tank of fuel when you return. In our case they tried to charge £68 when we had returned full of fuel. Our mistake was to trust the Branch Manager...... Never again.

The same Manager (Simon) could not have been more unhelpful.....

This same manager (Simon) was totally unhelpful and uninterested when we returned in person to query the situation. His only suggestion was to contact Head Office.

I would NEVER rent from this location ever again...

Head Office did refund when I raised the complaint with them.

Zach D.

5/5

A great experience - Simon, the manager could not have been more helpful, and allowed us to leave a couple of cases in the office for security while we met friends in the town for a couple of hours before the rental started. Excellent, clean low mileage car and easy check in. As far as I could see, Hertz is the only rental company at the station, so very convenient if you are coming by train from London or elsewhere. Highly recommended !

Jon C.

1/5

Absolutely awful experience. Firstly was rushed out of the door as it was 3pm on a Friday and clearly that means customer's can sort themselves out.
Secondly the standard of the van = complete rubbish. Wasn't even cleaned (during a pandemic). There was a crack on the windscreen 40cm long, and I couldn't ask anyone about it because they had gone home. Then they charged me £20 for fuel, even though I left them with more than they gave me.
Avoid this place at all costs. Horrible experience and they do not deserve your business.