IT Positive Ltd - Chelmsford

Introduction

Nestled in the heart of Springfield, Chelmsford, IT Positive Ltd, located at 43 Rushleydale, is a leading provider of comprehensive IT services and solutions. With a strong commitment to customer satisfaction and technical excellence, this locally-based business has established itself as a trusted partner for both residential and corporate clients seeking top-tier IT support and services.

Main Services

• Computer Support and Services: IT Positive Ltd offers a broad range of computer support services, including hardware repairs, software installations and updates, and network troubleshooting. Their skilled technicians are equipped to handle both routine and complex issues, ensuring optimal performance and longevity of your computer systems.
• Business-to-Business Services: The company specializes in providing tailored IT solutions for businesses, ranging from network infrastructure setup to cloud computing services. They work closely with clients to understand their unique needs and deliver customized IT strategies that drive growth and efficiency.
• Computer Consultation: IT Positive Ltd offers expert IT consulting services to help clients make informed decisions about their technology investments. Their team of certified professionals assesses clients' current IT infrastructure, provides recommendations for improvement, and guides them through the implementation process.
• Computer Services: In addition to their core services, IT Positive Ltd offers a variety of computer services, such as data backup and recovery, cybersecurity solutions, and IT training. They are dedicated to helping clients protect their valuable data and ensure business continuity in the event of unexpected disruptions.

Location and Access

IT Positive Ltd is conveniently situated at 43 Rushleydale in Springfield, Chelmsford, with the postcode CM1 6JX. The business is easily accessible from major roads, including the A138 and A1060, making it an ideal location for clients from across Essex and beyond. The nearest train station, Chelmsford Railway Station, is approximately 1.5 miles away, offering regular services to London Liverpool Street and other destinations. For those traveling by car, there is ample parking available in the vicinity, including a wheelchair-accessible car park adjacent to the premises.

Featured Characteristics

• Certified Technicians: IT Positive Ltd employs only certified professionals, ensuring that clients receive the highest standards of service and expertise. Their team holds a range of industry-recognized certifications, such as Microsoft Certified: Desktop Support Technician and CompTIA A+.
• Responsive Support: The company prides itself on providing prompt and efficient customer service. Clients can expect rapid response times to their queries and issues, with many support requests resolved on the same day.
• Personalized Approach: IT Positive Ltd understands that each client has unique IT needs and challenges. They take the time to understand these requirements and develop bespoke solutions that cater to their clients' specific needs and goals.
• Remote Support capabilities: To ensure maximum convenience for clients, IT Positive Ltd offers remote support services. Their technicians can diagnose and resolve issues securely and remotely, minimizing the need for on-site visits and reducing downtime for clients.

Practical Information

• Contact Details:
  • Address: 43 Rushleydale, Springfield, Chelmsford CM1 6JX, United Kingdom
  • Phone: 1245807484
  • Website: it-positive.co.uk
• Opening Hours: Monday to Friday, 9:00 AM to 5:30 PM
• Emergency Support: IT Positive Ltd offers out-of-hours emergency support to ensure that critical IT issues are addressed promptly, minimizing disruption to clients' businesses.

Positive Aspects from Reviews

IT Positive Ltd has received a total of five reviews on Google My Business, with an average rating of 5/5. Customers have praised the company's professionalism, efficiency, and excellent customer service. Positive aspects mentioned in the reviews include:

• Expertise: Several customers highlighted the technical expertise of IT Positive Ltd's team, praising their ability to diagnose and resolve complex IT issues quickly and effectively.
• Communication: Clients appreciated the clear and concise explanations provided by the IT Positive Ltd team, ensuring they understood the solutions implemented and the steps taken to rectify their issues.
• Value for Money: Customers commended the competitive pricing and excellent value for money offered by IT Positive Ltd, noting that the company provided high-quality services at reasonable rates.
• Responsiveness: Many customers praised the prompt and efficient response times of IT Positive Ltd, with some issues resolved within the same day or with minimal delay.

These positive aspects underscore IT Positive Ltd's commitment to delivering exceptional customer service and high-quality IT solutions, making them an ideal choice for both residential and corporate clients seeking reliable and professional IT support and services.

👍 Reviews of IT Positive Ltd

Emma M.

5/5

I contacted IT positive about an IT issue I was having with my emails - they were super helpful, totally professional and resolved my issue very quickly. Highly recommend them for their level of professionalism and speedy service. Thanks so much David, you are a life saver.

Terry B.

5/5

Earlier this year I had need to dispose of my old WindowsXP operating system desktop computer and find a new one.
I called in IT Positive and was given a first class service of advice and installation. All my old data from my obsolete computer was successfully transferred onto my new PC.
It has been running now absolutely perfectly for 9 months and I remain delighted.

Ashley W.

5/5

IT positive have shown nothing but a professional and helpful service to both myself and my employees. Always a happy company to deal with. Great team and great work ethic. Keep up the good work guys.

Neil G.

5/5

always helpf.very knowledgeable

Paul H.

5/5

Rory is a star !!!