Jack's Family Restaurant - Florence, Alabama

Welcome to Jack's Family Restaurant: A Taste of Southern Hospitality

Nestled at 3201 Cloverdale Rd in Florence, AL, Jack's Family Restaurant is a beloved fast food chain that has been serving up classic Southern comfort food for decades. With a strong commitment to preserving Southern hospitality and traditions, Jack's has expanded its reach to Alabama, Tennessee, Georgia, and Mississippi, totaling nearly 200 locations.

Main Services

• Breakfast, Lunch, and Dinner: Jack's serves a variety of meals throughout the day, ensuring there's something for everyone. From hearty breakfasts to satisfying lunches and dinners, their menu is designed to please.
• Southern Specialties: As a Southern restaurant, Jack's specializes in classic Southern dishes, such as fried chicken, catfish, and country-style vegetables. Their menu also features unique items like their famous Buttered Biscuit and Buttermilk Pie.
• Fast Food Convenience: Jack's offers a drive-through, takeaway, and no-contact delivery options for those on the go. Their efficient service ensures you can enjoy their delicious food quickly and conveniently.
• Catering Services: For larger events or gatherings, Jack's provides catering services, bringing their signature Southern hospitality and mouthwatering meals directly to you.
• Loyalty Program: Jack's All About Rewards program allows customers to earn points and redeem them for free food and drinks, encouraging repeat visits and rewarding loyal customers.

Location and Access

Jack's Family Restaurant is located at 3201 Cloverdale Rd, Florence, AL 35633, just off I-65 and close to the Florence-Lauderdale Industrial Park. The restaurant is easily accessible by car, with a large, wheelchair-accessible parking lot available. Public transportation options include the FlorenceAL Public Transportation System, which has a stop nearby.

Featured Characteristics

• Historical Building: The Florence location is housed in a charming, historic building, giving it a unique and inviting atmosphere that sets it apart from other fast food chains.
• Welcoming Outdoor Seating: The restaurant features a wrap-around covered porch with rocking chairs, providing a relaxing and enjoyable outdoor dining experience.
• Wheelchair Accessibility: Jack's is committed to ensuring all guests can enjoy their meals comfortably. The restaurant is wheelchair-accessible, with features such as a wheelchair-accessible entrance, seating, and toilet.
• Great Coffee: Jack's is known for serving up a mean cup of coffee. Their high-quality coffee is a favorite among customers and a great accompaniment to their Southern dishes.

Practical Information

• Contact Information: You can reach Jack's Family Restaurant at 256-765-3767 or visit their website at locations.eatatjacks.com for more information.
• Opening Hours: The restaurant is open daily from 6:00 AM to 10:00 PM, providing ample opportunity to enjoy their delicious food at any time of the day.
• Active Military Discount: Jack's offers a 10% discount to active military members as a token of appreciation for their service.

Positive Aspects from Customer Reviews

Customers rave about Jack's Family Restaurant's delicious burgers and seasoned fries, with some even likening the fries' flavor to buttered popcorn from the movie theater. The friendly and lively staff, as well as the restaurant's unique and inviting atmosphere, are also frequently praised. One customer highlighted the rocking chairs on the covered porch, describing it as a "pretty cool" feature.

With consistently high ratings – averaging 4.2/5 from over 993 reviews on Google My Business – it's clear that Jack's Family Restaurant has made a significant impact on the Florence community. Their commitment to Southern hospitality, delicious food, and convenient service has earned them a loyal following and a reputation as a must-visit spot in the area.

👍 Reviews of Jack's Family Restaurant

Allison M.

4/5

Never been here before, but they had absolutely delicious burgers. And the fries had seasoning on them that reminded me of buttered popcorn from the movie theater. It was delicious. They also offer ice cream but we didn’t get any. It was delicious for being a chain (we are from a region that doesn’t have Jack’s)

Eric C. (.

5/5

Came for some quick lunch while I was in town for business. Staff was a lot of fun, quick and the store is pretty cool. Had rocking chairs outside with a wrap around covered porch. Don't have that back home!

Jamie R.

1/5

Ordered meals to go … put all food in bag then realized they didn’t have apple pies and had to cook them 6 min…. After that food is cold.. don’t put sauce in bag

Monica B.

2/5

I went to the drive thru to place our order. I ordered two after 4p meals and two cheeseburger sandwiches only. When we were ready to eat I discovered one cheeseburger and coleslaw.

Larry

5/5

Love the biscuits and gravy at Jack's! Hard working crew there on Cloverdale Road. They work hard to get everyone through the drive-thru quickly. Keep up the good work!

Darla M.

1/5

Ordered two chicken strips and this is what I got. $4.15. Really! If this is the size of all your chicken strips, then might want to do better. The width of my fork is the same size as the strip. If this is in the small end then when ordering just chicken strips might want to pick out a little bit bigger size. Not worth $2 a piece. Think I will try Slims next time. Strips are bigger.

Michael B.

2/5

Food is correct most of the time. Edit: i just went in today and saw the line person in the back taking the pies out of the old boxes and putting them in new boxes to change the dates on them. I would not recommend eating their pies. Also the new chopped steak dinner is just 2 hamburger patties with gravy over them.

B L.

5/5

Love the staff love the food
Best management around, Brandy Weatherman,Mrs.Sheila are sweet and nice people and very professional.I value my relationship with Jack's Restaurants,they are like family to us.
Great burgers,fries,deserts and even great salads and good ole sweet tea😊