Montgomery Air Freight Expedited - Birmingham, Alabama

Introduction

Nestled at 1531 Red Hollow Rd, Birmingham, AL 35215, United States, Montgomery Air Freight Expedited, a subsidiary of Montgomery Motor Express Inc., is a leading provider of air freight services, committed to ensuring customer satisfaction and success. This detailed article explores the main services, location and access, featured characteristics, practical information, and positive aspects of the company, as highlighted by customer reviews.

Main Services

• Air Freight Services: Montgomery Air Freight Expedited specializes in time-sensitive air cargo transport, with a focus on swift and secure delivery. Their services include:
• Local Air Freight & Linehaul: Serving Birmingham (BHM) and several other airports in the region, they offer efficient pick-up and delivery services.
• Hot Shot/Charters: For urgent shipments, they provide on-demand chartered flights for immediate transportation.
• White Glove/Asset Recovery: Their white-glove service ensures careful handling and secure recovery of high-value, fragile, or unique assets.
• Ground Transportation Services: In addition to air freight, the company offers ground transportation services, including:
• Truckload/LTL/Dedicated: They provide full truckload (TL), less than truckload (LTL), and dedicated services for ground cargo transport.
• Logistics & Warehousing: Their logistics services encompass inventory management, warehousing, and distribution, ensuring seamless supply chain operations.
• Technological Capabilities: Montgomery Air Freight Expedited leverages technology to enhance efficiency and communication, offering:
• EDI Capabilities: Electronic Data Interchange (EDI) facilitates seamless, paperless communication between the company and its clients.
• EDI dispatch and driver update via handheld: Real-time tracking and updates ensure transparency and accountability throughout the transportation process.

Location and Access

Situated in the heart of Birmingham, Montgomery Air Freight Expedited benefits from the city's central location, offering easy access to major transportation networks, including Interstates 65 and 20. The facility is located near the Birmingham-Shuttlesworth International Airport (BHM), enabling swift air cargo processing and efficient ground transportation connections.

Featured Characteristics

• Facility: The company's 50,000 square-foot warehouse and office complex is equipped with modern infrastructure to support efficient cargo handling and storage. It features:
• 24/7 Security: State-of-the-art security systems ensure the safety of cargo and facilities at all times.
• Loading Docks: Multiple loading docks facilitate swift and efficient cargo loading and unloading.
• Certifications: Montgomery Air Freight Expedited is certified to handle sensitive and hazardous cargo, including:
• TSA/STA Certified Drivers: Their drivers are certified by the Transportation Security Administration (TSA) and the Surface Transportation Association (STA) for secure cargo handling.
• Sustainability: The company is committed to minimizing its environmental impact, implementing eco-friendly practices such as:
• Energy-efficient lighting and cooling systems
• Recycling programs for waste materials

Practical Information

• Contact Information:
• Address: 1531 Red Hollow Rd, Birmingham, AL 35215, United States
• Phone: 2055919400
• Website: mgmair.com
• Operating Hours: The facility operates 24/7 to ensure continuous service and support for clients.
• Parking & Accessibility: Montgomery Air Freight Expedited offers:
• A wheelchair-accessible car park for convenient access
• A wheelchair-accessible entrance to the facility
• Public toilets onsite for the convenience of visitors

Positive Aspects from Reviews

With an average rating of 3.3/5 from 23 Google My Business reviews, Montgomery Air Freight Expedited receives praise for several aspects of its services:

• Responsiveness: Several customers commend the company's prompt and efficient response to their transportation needs, even for last-minute requests.
• Professionalism: Customers appreciate the courteous and professional manner in which the company conducts its business, from initial contact to final delivery.
• Reliability: Many customers highlight the reliability of the company's services, with consistent on-time performance and careful handling of cargo.

In conclusion, Montgomery Air Freight Expedited, with its comprehensive range of services, strategic location, and commitment to customer satisfaction, stands as a reliable partner for air freight and ground transportation needs in Birmingham and beyond.

👍 Reviews of Montgomery Air Freight Expedited

Claud R.

1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Virgilus L. L. 0.

1/5

This company must be a sham. Low level employees and even lower level management.
If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Raquelle S.

1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Cecil D.

2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Charles G.

1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

TruthSeeker7

1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Jon W.

5/5

Everyone is very helpful and very professional with handling any type of freight.

Randi L.

1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.