Oak MSP - Nottingham

Introduction

Located at the heart of Nottingham, Oak MSP, situated at Theatre Square, is a leading provider of computer support and services. With a strong focus on customer satisfaction, this IT services company has been serving businesses and individuals in the region for many years. This article delves into the main services, location, featured characteristics, practical information, and customer reviews of Oak MSP.

Main Services

• Computer Support and Services: Oak MSP's core specialties revolve around comprehensive computer support and services. This includes but is not limited to, hardware and software installation, maintenance, and troubleshooting. They offer personalized IT solutions tailored to meet the unique needs of each client.
• Managed IT Services: Oak MSP provides managed IT services to help businesses focus on their core competencies while they handle the technical aspects. This includes network management, data backup, and security services.
• Cloud Services: They offer cloud services to enable clients to store and access data over the internet instead of their computer's hard drive. This enhances data accessibility, scalability, and security.
• Cybersecurity Services: Given the increasing digital threats, Oak MSP offers robust cybersecurity services to protect clients' data and networks. This includes anti-virus software, firewalls, and security audits.
• Online Appointments and On-Site Services: Oak MSP offers the convenience of online appointments and the flexibility of on-site services to cater to clients' scheduling preferences and tech support needs.

Location and Access

Oak MSP is strategically located at Theatre Square, Nottingham NG1 6LG, United Kingdom. The area is easily accessible by various modes of transportation:

• Public Transportation: The company is just a short walk from Nottingham Train Station and several bus stops. The nearest tram stop is Nottingham Trent University, about a 10-minute walk away.
• Parking: While there is no on-site parking, several public car parks are nearby, including the Trinity Square Car Park (NG1 4DB) and the sandstone car park (NG1 6LA).

Featured Characteristics

• Responsive and Personalized Service: Oak MSP prides itself on its responsive and personalized service. They understand that each client has unique IT needs and strive to provide tailored solutions.
• Expertise and Experience: With years of experience in the IT industry, Oak MSP's team of professionals possesses the skills and knowledge to handle a wide range of IT challenges.
• Customer Focus: The company places a strong emphasis on customer satisfaction. They take the time to understand clients' needs and keep them informed throughout the IT support process.

Practical Information

• Contact Information: You can reach Oak MSP via telephone at 1156971903 or visit their website at oakmsp.co.uk for more information.
• Opening Hours: The company operates from Monday to Friday, 9:00 AM to 5:30 PM. However, they offer 24/7 support for managed IT services clients.
• Services Areas: Apart from Nottingham, Oak MSP serves clients in surrounding areas including Derby, Leicester, and Sheffield.

Positive Aspects from Customer Reviews

Oak MSP has received a total of 7 reviews on Google My Business, with an average rating of 5/5. Here are some of the positive aspects mentioned in these reviews:

• Helpful and Understanding: Many customers appreciate Oak MSP's helpful and understanding approach to IT support. They take the time to explain technical jargon in simple terms and ensure clients understand the solutions they provide.
• Professional and Responsive: Several customers commend Oak MSP for their professionalism and responsiveness. They promptly address IT issues and keep clients updated throughout the support process.
• Accommodating and Reliable: Some customers highlight Oak MSP's accommodating nature and reliability. They are flexible in scheduling appointments and consistently deliver high-quality IT services.

👍 Reviews of Oak MSP

Mark F.

5/5

Oak MSP are helpful, understanding, professional and incredibly responsive. In 30 years of working with IT professionals (who while they might know their stuff, are not always very customer focussed) they have been quite brilliant. So a big thank you from me.

Dean T.

5/5

I’ve been using Colin for years, and he’s always been incredibly accommodating, reliable, and responsive. No issue is ever too small or too complex, he’s quick to help and always professional. I highly recommend his services to anyone looking for dependable IT support.

Chris G.

5/5

Honestly really happy with my experiences. I've dealt with both Colin & Alan now and they've jumped on my issues really quickly, whether they were mine or the team, and solved them with little hassle!

100% would recommend.

Richard H. T. S. L.

5/5

Excellent service. As a sole trader I contacted Oak MSP as other companies seemed to be focused on larger businesses. Their service was spot on. Problem solved on 30 minutes compared to me Googling for 6 months 🙂 Will definitely use again.

Debbie T.

5/5

As a small business, IT issues are always time consuming and tricky to deal with. Colin has been a huge help in understanding our IT needs and suggesting the most effective solution. Would highly recommend.

Becki L.

5/5

We are a family business and Alan helped set up our OneDrive/Microsoft accounts so that we could best utilise excel as a business. Alan was friendly and helpful, and flexible when we had Wi-Fi issues! We are incredibly grateful for the work Alan has done for us. The remote support was also fantastic, and we would highly recommend anyone needing assistance with IT to get in touch with him.

Touchpoints M. A.

5/5

Thank you Colin for providing us with an IT solution that is fast-acting, vigilant for our needs, and super friendly. Five stars!