Preactive IT Solutions - Houston, Texas

Preactive IT Solutions: Setting the Standard for Proactive IT Support in Houston

Nestled in the heart of Houston, Texas, Preactive IT Solutions has been a beacon of reliable and proactive IT support for businesses since its inception. Located at 1220 Blalock Rd Suite 345, Houston, TX 77055, United States, this tech-savvy company has carved a niche for itself by anticipating IT challenges and offering tailored solutions that keep businesses running smoothly.

Main Services

• Managed IT Services: Preactive IT Solutions offers comprehensive managed IT services, ensuring your business's technology infrastructure runs smoothly and securely. This includes proactive monitoring, maintenance, and management of your IT environment to minimize downtime and maximize productivity.
• Cybersecurity Solutions: With a robust suite of cybersecurity services, Preactive IT Solutions helps businesses protect their data and systems from evolving threats. These services include:
  • Cybersecurity Awareness Training for Employees
  • Managed Cloud Security Services
  • Zero Trust Security
  • Ransomware Defense
  • End Point Detection & Response
• Microsoft 365 Services: As a Microsoft partner, Preactive IT Solutions offers a range of services to help businesses make the most of Microsoft 365. These include:
  • Microsoft 365 Migration Services
  • Microsoft 365 Support
  • Maximizing ROI with M365
  • Seamless Collaboration from Job Site to Office
• Managed Cloud Services: Preactive IT Solutions helps businesses leverage the power of the cloud with its managed cloud services, ensuring secure, scalable, and efficient cloud environments.
• Specialty Services: In addition to its core services, Preactive IT Solutions also offers specialized IT solutions, such as:
  • IT support for Construction & Engineering Firms
  • Advanced Security of Microsoft 365
  • Microsoft Azure Support

Location and Access

Preactive IT Solutions is conveniently located in the Energy Corridor district of Houston, providing easy access to major highways and business hubs. The facility is situated in a modern office park, offering ample parking space, including a wheelchair-accessible car park. The building is also wheelchair-accessible, ensuring all clients can access the services they need.

Featured Characteristics

• Proactive Approach: As the name suggests, Preactive IT Solutions takes a proactive approach to IT support. The team works diligently to anticipate and prevent issues before they cause downtime or disruption.
• Personalized Service: Preactive IT Solutions understands that every business has unique IT needs. The team takes the time to understand each client's specific requirements and tailor solutions to meet those needs.
• 24/7 Support: Preactive IT Solutions offers round-the-clock support to ensure businesses always have access to the IT help they need, whenever they need it.
• On-Site and Remote Services: Preactive IT Solutions offers both on-site and remote IT support, providing clients with the flexibility to choose the service delivery method that best suits their needs.

Practical Information

• Address: 1220 Blalock Rd Suite 345, Houston, TX 77055, United States
• Phone: 8329446250
• Website: preactiveit.com
• Specialties: Computer support and services, Computer consultant, Computer security service
• Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance

What Customers Appreciate

Preactive IT Solutions has earned an impressive average rating of 5/5 from 118 reviews on Google My Business, with customers praising the company's responsiveness, professionalism, and commitment to customer satisfaction. Here are some positive aspects mentioned in customer reviews:

• Expertise and Problem-Solving Skills: Customers appreciate the team's ability to quickly identify and resolve complex IT issues.
• Responsiveness: Preactive IT Solutions is praised for its prompt response times, ensuring minimal downtime for clients.
• Personalized Service: Customers appreciate the team's effort to understand their specific needs and provide tailored solutions.
• Professionalism: The Preactive IT Solutions team is commended for its courteous and professional demeanor, even in challenging situations.
• On-Site Support: Customers appreciate the convenience of on-site IT support services, which allow them to receive help without leaving their premises.

👍 Reviews of Preactive IT Solutions

Orebotse M.

5/5

J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!

Lisa T.

5/5

Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!

Kay G.

5/5

Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

acct

5/5

Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

Dustin A.

5/5

Preactive is the best in this business! They are quick at solving any solution and are very friendly and professional. I will be recommending them to anyone with any IT needs.

Alan F.

5/5

Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call.
Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work!
Alan Fritsche, Owner.

Rick R.

5/5

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Kurt M.

5/5

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!