The Computer Lab - Falmouth

Introduction to The Computer Lab, Falmouth

Nestled in the heart of Falmouth, Cornwall, The Computer Lab is a beacon of technological support and solutions. Situated at 2B Berkeley Vale, this establishment has been serving the local community and beyond with exceptional computer repair services, sales, and support. Let's delve into the details of this indispensable tech hub.

Main Services

The Computer Lab offers a comprehensive range of services to cater to all your computing needs. Here's a detailed list:

• Computer Repair Services: From hardware issues to software glitches, their expert team diagnoses and resolves problems swiftly and efficiently. They specialize in repairing desktops, laptops, and Apple Mac computers.
• Computer Sales: As a computer store, they provide a wide array of high-quality computers, laptops, and accessories from leading brands. Their knowledgeable staff can help you find the perfect device tailored to your specific needs.
• Computer Support and Services: This includes data recovery, backup solutions, networking, virus and malware removal, and general computer maintenance. They also offer on-site support for business clients.
• Upgrades and Modifications: The Computer Lab can upgrade your hardware or customize your computer to enhance its performance and capabilities.
• Printer Services: They offer printer repairs, sales, and ink supplies. Their team can also help with printer setup and troubleshooting.

Location and Access

The Computer Lab's Address

2B Berkeley Vale, Falmouth TR11 3XE, United Kingdom

The Computer Lab is situated in the Berkeley Vale neighborhood, just off the A39 road. It's conveniently located near the town center, making it easily accessible.

Transportation and Parking

- By Car: There's on-street parking available near the store.
- By Bus: Falmouth town center has several bus stops nearby, served by services like Stagecoach and First Kernow. The nearest stop is 'High Cross' (Stop C), about a 5-minute walk away.
- By Train: Falmouth Town railway station is approximately 15 minutes away on foot.

Featured Characteristics

The Computer Lab stands out with several unique features:

• Experienced Technicians: Their team comprises certified professionals with years of experience in the industry.
• No-Fix, No-Fee Policy: Their repair services come with a no-fix, no-fee guarantee, giving customers peace of mind.
• Data Backup and Recovery: They prioritize data safety and offer robust backup solutions and data recovery services.
• Custom-Built Computers: The Computer Lab can build custom computers tailored to your specific needs and preferences.

Practical Information

• Phone: 1326219086
• Opening Hours:
  • Monday - Friday: 9:00 AM - 5:30 PM
  • Saturday: 9:30 AM - 1:00 PM
  • Sunday: Closed
• Payment Methods: They accept cash, credit/debit cards, and NFC mobile payments.

Positive Aspects from Reviews

With an impressive average rating of 4.7/5 from 70 reviews on Google My Business, The Computer Lab has clearly made a positive impact on its customers. Here are some recurring praises:

- Prompt and efficient service: Many customers appreciate the quick turnaround times and the fact that they can often have their computers repaired the same day.
- Knowledgeable and friendly staff: Several reviewers mention the helpful and courteous attitude of the team, who are always willing to explain technical aspects in a jargon-free manner.
- Reasonable pricing: Customers often comment on the competitive prices and the fact that they feel they received good value for money.
- Data recovery expertise: The Computer Lab's success in retrieving lost or deleted data has earned them many grateful customers.

The Computer Lab's commitment to excellent customer service, technical expertise, and competitive pricing has undoubtedly contributed to its stellar reputation in Falmouth and beyond. Whether you need a new computer, repairs, or technical support, The Computer Lab is a reliable and trusted choice.

👍 Reviews of The Computer Lab

Ivory M. H.

5/5

All I can say is, if you need anything with your phone/ laptop you MUST come to this place. My experience was exceptional. My laptop (very loved Mac!) decided to crash, so I took it to the Computer Lab. Simon looked at it, and over the few days he had it, checked the hard-drive and battery. Turned out, it wasn't something that was easily fixable without having to send it to Apple. He advised me on my options, pricing etc. I ended up buying a new laptop from him, and he transferred all my files, saving me the headache of having to figure it out. My laptop is my business hub, and without Simon, I don't know what I would have done. Please do consider this place. What is also refreshing, is that the advice and service you get is from genuine care, and not to fleece customers. I would give this place 10 stars if I could. Thank you!

Robert B.

5/5

I cannot recommend this company enough, they have absolutely saved the day for me. My rather elderly laptop, which was holding a very large amount of files and data which I had foolishly not backed up, decided to die on me. The hard drive was on the point of complete failure, and with a great deal of care and time Falmouth Computer Lab saved the day, transferring everything on to a new external drive. I could see that the proprietor is a genuine expert, used to dealing with tricky situations for which there is no textbook answer, and someone who manages to find solutions to them. Plus they are very reasonably priced. So glad to know that Falmouth has a company of this calibre. Recommended without hesitation!!

Lily G.

5/5

Simon so incredibly helpful! Ordered a new charger for my laptop and whilst it was on its way he lent me his spare one. Thank you so much, would deffo recommend to anyone in the fal/penryn area !!

Tombowrr

5/5

Recently had my PC upgraded, is absolutely brilliant now. Excellent customer service and has a genuine a passion for PCs. Recommend.

Lawrence F.

5/5

Well I recently arrived in Falmouth dockyard, I had a Razer 15 laptop, I've had it for three years and never got it cleaned or new thermal paste and I was worried I wasn't gonna be able to get it done. But I found this little gem of a repair shop and what can I say a amazing independent business with people who generally take pride in there business and there customers. He managed to slot me in early and well worth the price my laptop feels new and it's managed to lower the CPU temperature by 30c which is alot it's not warm or anything. If I ever need anything done I will go to this place highly recommend

MelonTea

5/5

Had a laptop problem and had given it to them to see if they could fix it. They did everything they possibly could to find our the route of the problem and fix it. Ultimately it wasn't something they could fix but they were able to refer me to the manufacturer of my laptop to get it fixed and they offered to store my data in case the manufactureres would lose it. Ended up getting my latpop fixed and they even helped restart it as it was still having issues after having been fixed by the company it was made by. Amazing service, will definetly be going to them again if any more tech issues arise

Theodore T.

5/5

Incredibly friendly, knowledgeable staff who seemed happy to do whatever possible to help, even though I was not yet a paying customer. Just popped in to make use of their UPS parcel services.

They will be my first port of call if I have an unsolvable computer issue or repair. You have brightened my day on 2 separate occasions! Thank you.

Phil T. B. A.

5/5

Highly recommend the computer shop, I've had my desktop Mac fixed, son had his own build PC fix and I also got a artist pen to work on my Android Tablet. The computer shop is knowledgeable, approachable, and friendly.
Prices are fair and honest.