Willowburn Leisure Centre - Alnwick

Carolyn T.

I am physically disabled, and I cannot always make it to a booked session. The new system automatically charges £2.50 for a member who doesn’t attend their sessions. When I received an email to say they are charging me, I was not happy. The staff at Places Leisure has been amazing. There is a note on my account to ensure that I do not get any charges. However, if one is to slip through the net, I just need to message and they will immediately remove it.

The staff have been extremely friendly and attentive. Five stars all round.

⭐️⭐️⭐️⭐️⭐️

Sarah S.

Awful treatment. Entitled life guard telling us to move lanes. We were adhering to the 30-40 second time to do a length rule and still told to move. We were too fast for the slow lane so constantly overtaking. Ridiculous! No other pool I have visited does this. At other pools you are treated like intelligent people working out which lane is best for you with guards guarding not judging swimmers on guessed speed! We were visiting and are unlikely to visit this unwelcoming pool again.

Marion S.

Inexpensive soft play which my children loved (ages 6, 5 and 2). Lovely service and a nice pool too. Great for a rainy day.

Bob A.

Great place to go. I use the gym most days. The equipment is adequate and the gym, when I go, is relatively quite and that is usually between 10am and
12pm. The pool is a great size too.

John C.

New Management..Nice gym. Has swimming pools for kids & adults, weight rooms, aerobic machines, building walls, and a fun playroom for the kids. Very affordable prices and friendly staff. Great prices for annual membership. Extended for another year ! New Management coming on board in a couple weeks. Large company - may see some great new changes . Looking forward to it! Now that they are here, new signage and some of the weight machines have been fixed and repairs done in the bathroom. Replaced soap dispensers and toilet paper dispensers as well.
Looking forward to new equipment installation in February as well as an offer to extend annual membership (12 months for price of 10 months)!!

Stuie

Main swimming pool cold. Kids swimming pool even colder. Showers barely warm and stay on for about 1 second, 2 seconds if you get lucky. What can anyone achieve in 2 seconds when I’m trying to help my children? Changing area look like it might have been cleaned earlier this month. Predictably disappointing like every council pool we’ve visited recently but this one has been the worst. Should’ve gone to Berwick to instead. Holiday activity ruined.

Derek G.

The Blood bank comes periodically to this modern sports centre. Give blood if you can it’s an essential service.

Simon C.

I came here for the first time today. Aaron on the front desk was friendly and very helpful, sorted me with a week pass instead of me trying to pay for a few separate days, which worked out cheaper.

The facilities in the gym are modern and there's an extensive array of machines, free weights and other bits you need. It's not as large as some other gyms, but for 10am on a Thursday it was quiet, the pool classes looked a lot busier.

There's locker rooms with a communal shower, toilets attached but with a door separating them, and all the facilities are pretty well kept. There are also a lot of cleaning facilities for the machines and benches too, spray bottles and blue roll, it's nice to see that as most gyms these days cut those out as soon as Covid restrictions were lifted.

I will use this gym whenever in the area.